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Here's Just A Fraction Of What You'll Learn:
  • What to do when you feel you can’t control how you react (Page 14)
  •  What happens in your brain and body when you get pushed over the edge (Page 14) 
  •  The 7 common costs of acting on autopilot that you won’t want to pay (Page 15) 
  •  Identify your common HOT BUTTONS so you know when they’re being pushed (Page 26) 
  •  2 eye-opening exercises to help you see how the gender/race/age of people triggering you may be affecting how you perceive and react to the situation (even if you see yourself as someone without prejudice) (Page 30) 
  •  Why being triggered is about MUCH MORE than what’s going on in the moment (Page 32) 
  •  The 7 types of blasts from the past that might be causing you to BLOW YOUR TOP when in reality, it’s no big deal (Page 34) 
  •  The unresolved issues of your PAST that may be having more impact on your PRESENT than you realize (Page 39) 
  •  The 5 categories of fear - and which ones are impacting you (Page 42)
  •  Identify your common physiological reactions so you KNOW when you’re triggered BEFORE you do that thing you might really regret (Page 55) 
  •  4 power-charged questions to help you understand WHY you reacted badly in that triggering situation (Page 68) 
  •  The simple 6-step process that helps you ANTICIPATE and PREPARE for future challenging situations (Page 69)
  •  3 activities to add to your regular morning routine that will help you have a more positive outlook on the day ahead (no difficult yoga poses required) (Page 70) 
  •  Real life workplace examples so you can see how using the tools I teach work practically. (This is about creating ACTUAL CHANGE) (Page 72) 
  •  The “PAIRS” set of tools explained - one for your “OMG, this situation is unbelievable!” toolkit that you won’t want to miss! (Page 75) 
  •  The 9-step systems check for difficult situations (because knowing what’s on the dials helps keep the plane in flight) (Page 77) 
  •  10 pointers for panning the horizon of a difficult work situation (to spot problems before they happen) (Page 78) 
  •  Your go-to list of strategic questions you can ask in difficult situations (Page 80) 
  •  RECOVERY SKILLS for when all your best intentions go out the window. (Making mistakes doesn’t have to mean game over) (Page 92)
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